/* ============================================================
   Aesthetics by Vero — Design System
   "Medical Luxury": porcelain base · deep plum · warm gold
   Editorial serif (Fraunces) + clean sans (Inter)
   ============================================================ */

:root {
  /* palette */
  --porcelain: #FBF7F2;
  --porcelain-2: #F3ECE3;
  --cream: #FEFCFA;
  --ink: #2A2320;
  --ink-soft: #5B514B;
  --ink-mute: #8A7F77;
  --plum: #6E4A63;
  --plum-deep: #4B2F44;
  --plum-soft: #A88BA0;
  --sage: #8A9A7B;
  --gold: #C4A05A;
  --gold-soft: #E4CFA0;
  --blush: #E7C7C4;
  --line: rgba(42, 35, 32, 0.10);
  --line-2: rgba(42, 35, 32, 0.06);

  /* glass */
  --glass: rgba(254, 252, 250, 0.62);
  --glass-brd: rgba(255, 255, 255, 0.65);

  /* depth — layered soft shadows */
  --sh-sm: 0 1px 2px rgba(42,35,32,.06), 0 2px 6px rgba(42,35,32,.05);
  --sh-md: 0 6px 16px rgba(42,35,32,.07), 0 12px 34px rgba(75,47,68,.08);
  --sh-lg: 0 12px 28px rgba(42,35,32,.10), 0 30px 70px rgba(75,47,68,.14);
  --sh-glow: 0 20px 60px rgba(110,74,99,.28);

  /* type */
  --serif: "Fraunces", "Georgia", serif;
  --sans: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;

  --r-sm: 12px;
  --r-md: 20px;
  --r-lg: 30px;
  --r-xl: 42px;

  --ease: cubic-bezier(.22,.61,.36,1);
  --maxw: 1200px;
}

* { box-sizing: border-box; margin: 0; padding: 0; }
html { scroll-behavior: smooth; -webkit-font-smoothing: antialiased; }

body {
  font-family: var(--sans);
  color: var(--ink);
  background: var(--porcelain);
  line-height: 1.6;
  overflow-x: hidden;
  position: relative;
}

/* ambient gradient field */
body::before {
  content: "";
  position: fixed; inset: 0;
  background:
    radial-gradient(60vw 60vw at 82% -8%, rgba(228,207,160,.45), transparent 60%),
    radial-gradient(55vw 55vw at -10% 12%, rgba(168,139,160,.40), transparent 58%),
    radial-gradient(50vw 50vw at 50% 108%, rgba(138,154,123,.28), transparent 60%);
  z-index: -2;
  pointer-events: none;
}
body::after {
  content: "";
  position: fixed; inset: 0;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='120' height='120'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.9' numOctaves='2'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)' opacity='.035'/%3E%3C/svg%3E");
  z-index: -1; pointer-events: none;
}

img { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }
button { font-family: inherit; cursor: pointer; border: none; background: none; }

.wrap { width: 100%; max-width: var(--maxw); margin: 0 auto; padding: 0 24px; }

h1,h2,h3 { font-family: var(--serif); font-weight: 500; line-height: 1.04; letter-spacing: -.02em; }
.eyebrow {
  font-size: .74rem; font-weight: 600; letter-spacing: .18em; text-transform: uppercase;
  color: var(--plum); display: inline-flex; align-items: center; gap: 8px;
}
.eyebrow::before { content: ""; width: 22px; height: 1px; background: var(--gold); }

/* ---------- buttons ---------- */
.btn {
  display: inline-flex; align-items: center; gap: 9px;
  padding: 14px 26px; border-radius: 100px; font-weight: 600; font-size: .95rem;
  transition: transform .3s var(--ease), box-shadow .3s var(--ease), background .3s;
  will-change: transform;
}
.btn-primary { background: var(--ink); color: var(--cream); box-shadow: var(--sh-md); }
.btn-primary:hover { transform: translateY(-3px); box-shadow: var(--sh-lg); background: var(--plum-deep); }
.btn-gold { background: linear-gradient(135deg, var(--gold), #b08c46); color: #2a2013; box-shadow: 0 10px 26px rgba(196,160,90,.4); }
.btn-gold:hover { transform: translateY(-3px); box-shadow: 0 16px 34px rgba(196,160,90,.5); }
.btn-ghost { background: var(--glass); border: 1px solid var(--line); color: var(--ink); backdrop-filter: blur(10px); }
.btn-ghost:hover { transform: translateY(-3px); box-shadow: var(--sh-sm); border-color: var(--plum-soft); }

/* ---------- nav ---------- */
.nav {
  position: fixed; top: 14px; left: 50%; transform: translateX(-50%);
  width: calc(100% - 32px); max-width: var(--maxw); z-index: 100;
  display: flex; align-items: center; justify-content: space-between;
  padding: 12px 14px 12px 22px; border-radius: 100px;
  background: var(--glass); backdrop-filter: blur(18px) saturate(1.4);
  border: 1px solid var(--glass-brd); box-shadow: var(--sh-md);
  transition: padding .3s var(--ease), box-shadow .3s;
}
.nav.shrink { box-shadow: var(--sh-lg); }
.brand { display: flex; align-items: center; gap: 11px; font-family: var(--serif); font-size: 1.18rem; letter-spacing: -.01em; }
.brand .mark {
  width: 34px; height: 34px; border-radius: 11px; flex: none;
  background: linear-gradient(150deg, var(--plum), var(--plum-deep));
  display: grid; place-items: center; color: var(--gold-soft); font-size: .95rem;
  box-shadow: var(--sh-sm), inset 0 1px 0 rgba(255,255,255,.25);
}
.brand b { font-weight: 600; }
.brand-logo { height: 40px; width: auto; display: block; flex: none; }
footer .brand-logo { height: 36px; }
.nav-links { display: flex; gap: 6px; }
.nav-links a {
  padding: 9px 15px; border-radius: 100px; font-size: .9rem; font-weight: 500;
  color: var(--ink-soft); transition: background .25s, color .25s;
}
.nav-links a:hover { background: rgba(110,74,99,.09); color: var(--ink); }
.nav-cta { display: flex; align-items: center; gap: 8px; }
.nav-toggle { display: none; }

/* ---------- hero ---------- */
.hero { position: relative; padding: 172px 0 90px; }
.hero-grid { display: grid; grid-template-columns: 1.05fr .95fr; gap: 48px; align-items: center; }
.hero h1 { font-size: clamp(2.9rem, 6.4vw, 5rem); }
.hero h1 em { font-style: italic; color: var(--plum); }
.hero .lede { font-size: 1.15rem; color: var(--ink-soft); max-width: 30ch; margin: 26px 0 34px; }
.hero-cta { display: flex; gap: 14px; flex-wrap: wrap; }
.hero-meta { display: flex; gap: 28px; margin-top: 40px; }
.hero-meta .stat b { font-family: var(--serif); font-size: 1.7rem; color: var(--ink); display: block; line-height: 1; }
.hero-meta .stat span { font-size: .8rem; color: var(--ink-mute); }

/* hero 3D stack */
.hero-visual { position: relative; height: 500px; perspective: 1400px; }
.h-card {
  position: absolute; border-radius: var(--r-lg); overflow: hidden;
  box-shadow: var(--sh-lg); border: 1px solid var(--glass-brd);
  transform-style: preserve-3d; transition: transform .6s var(--ease);
}
.h-card.main {
  inset: 0 10% 8% 0; z-index: 3;
  background: linear-gradient(155deg, #7d5570, #3d2638);
  transform: rotateY(-16deg) rotateX(6deg) translateZ(40px);
}
.h-card.main .h-photo { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; object-position: center top; }
.h-card.main .glow {
  position: absolute; inset: 0;
  background: radial-gradient(120% 90% at 20% 10%, rgba(228,207,160,.28), transparent 50%),
    linear-gradient(180deg, rgba(61,38,56,.05) 40%, rgba(61,38,56,.72) 100%);
}
.h-card.main .label { position: absolute; left: 26px; bottom: 24px; color: #fff; z-index: 2; }
.h-card.main .label small { color: var(--gold-soft); letter-spacing: .16em; text-transform: uppercase; font-size: .68rem; font-weight: 600; }
.h-card.main .label h3 { color: #fff; font-size: 1.7rem; margin-top: 6px; }
.h-card.tag {
  z-index: 4; background: var(--glass); backdrop-filter: blur(16px);
  border: 1px solid var(--glass-brd); padding: 14px 18px; display: flex; gap: 12px; align-items: center;
  border-radius: 18px; box-shadow: var(--sh-md); width: max-content;
}
.h-card.tag .dot { width: 38px; height: 38px; border-radius: 12px; display: grid; place-items: center; font-size: 1.1rem; flex: none; }
.h-card.tag b { font-size: .92rem; display: block; }
.h-card.tag span { font-size: .76rem; color: var(--ink-mute); }
.h-card.t1 { top: 4%; right: -2%; transform: translateZ(80px); }
.h-card.t2 { top: 42%; left: -8%; transform: translateZ(90px); }
.h-card.t3 { bottom: -2%; right: 12%; transform: translateZ(70px); }
.floaty { animation: floaty 7s var(--ease) infinite; }
.floaty.d1 { animation-delay: -2s; } .floaty.d2 { animation-delay: -4s; }
@keyframes floaty { 0%,100%{ transform: translateY(0) } 50%{ transform: translateY(-14px) } }

/* ---------- section shell ---------- */
section { position: relative; }
.sec { padding: 92px 0; }
.sec-head { max-width: 640px; margin-bottom: 46px; }
.sec-head.center { margin-inline: auto; text-align: center; }
.sec-head h2 { font-size: clamp(2rem, 4.2vw, 3.2rem); margin: 16px 0 14px; }
.sec-head p { color: var(--ink-soft); font-size: 1.06rem; }

/* ---------- values strip ---------- */
.values { display: grid; grid-template-columns: repeat(4,1fr); gap: 16px; }
.value {
  background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-md);
  padding: 24px; box-shadow: var(--sh-sm); transition: transform .35s var(--ease), box-shadow .35s;
}
.value:hover { transform: translateY(-6px); box-shadow: var(--sh-md); }
.value .ic { width: 44px; height: 44px; border-radius: 13px; display: grid; place-items: center; margin-bottom: 14px;
  background: linear-gradient(150deg, rgba(110,74,99,.14), rgba(196,160,90,.14)); }
.value h4 { font-family: var(--serif); font-size: 1.12rem; margin-bottom: 6px; }
.value p { font-size: .88rem; color: var(--ink-soft); }

/* ---------- services bento ---------- */
.filters { display: flex; gap: 10px; flex-wrap: wrap; margin-bottom: 30px; }
.filter {
  padding: 9px 18px; border-radius: 100px; font-size: .88rem; font-weight: 500;
  background: var(--cream); border: 1px solid var(--line); color: var(--ink-soft);
  transition: all .25s var(--ease);
}
.filter:hover { border-color: var(--plum-soft); }
.filter.active { background: var(--ink); color: var(--cream); border-color: var(--ink); }

.bento { display: grid; grid-template-columns: repeat(6, 1fr); gap: 18px; }
.svc {
  grid-column: span 2; position: relative; display: flex; flex-direction: column; cursor: pointer;
  background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-lg);
  padding: 26px; box-shadow: var(--sh-sm); overflow: hidden;
  transition: transform .4s var(--ease), box-shadow .4s, border-color .4s, background .3s, color .3s;
}
.svc::after {
  content: ""; position: absolute; inset: 0; border-radius: inherit; pointer-events: none;
  background: radial-gradient(120% 80% at 100% 0%, rgba(196,160,90,.10), transparent 45%);
  opacity: 0; transition: opacity .4s;
}
.svc:hover { transform: translateY(-8px); box-shadow: var(--sh-lg); border-color: var(--plum-soft); }
.svc:hover::after { opacity: 1; }
/* click-to-select highlight — only the clicked card turns plum */
.svc.selected { background: linear-gradient(160deg, #6e4a63, #3d2638); color: #fff; border-color: transparent; }
.svc.selected .svc-hook, .svc.selected .svc-detail { color: rgba(255,255,255,.82); }
.svc.selected .svc-meta span { color: rgba(255,255,255,.7); }
.svc.selected .price { color: #fff; }
.svc.selected .svc-cat { background: rgba(255,255,255,.16); color: var(--gold-soft); }
.svc-cat {
  align-self: flex-start; font-size: .68rem; font-weight: 600; letter-spacing: .1em; text-transform: uppercase;
  padding: 5px 11px; border-radius: 100px; background: rgba(110,74,99,.10); color: var(--plum); margin-bottom: 16px;
}
.svc h3 { font-size: 1.35rem; margin-bottom: 8px; }
.svc-hook { font-size: .92rem; color: var(--plum); font-weight: 500; margin-bottom: 10px; }
.svc-detail { font-size: .88rem; color: var(--ink-soft); margin-bottom: 20px; flex: 1; }
.svc-meta { display: flex; align-items: center; gap: 16px; margin-top: auto; padding-top: 16px; border-top: 1px solid var(--line-2); }
.svc.selected .svc-meta { border-color: rgba(255,255,255,.16); }
.svc-meta .price { font-family: var(--serif); font-size: 1.5rem; }
.svc-meta .price small { font-size: .8rem; color: var(--ink-mute); font-family: var(--sans); }
.svc-meta span { font-size: .82rem; color: var(--ink-mute); display: inline-flex; align-items: center; gap: 5px; }
.svc-meta .book { margin-left: auto; font-size: .84rem; font-weight: 600; color: var(--plum); display: inline-flex; gap: 5px; align-items: center; }
.svc.selected .svc-meta .book { color: var(--gold-soft); }
.svc-meta .book:hover { gap: 9px; }

/* ---------- service media (poster photo + tiny in-view clip) ---------- */
.svc-media {
  position: relative; margin: -26px -26px 20px; overflow: hidden;
  border-radius: var(--r-lg) var(--r-lg) 0 0; aspect-ratio: 4 / 3;
  background: rgba(110,74,99,.06);
}
.svc-media .svc-poster, .svc-media .svc-clip {
  position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; display: block;
}
.svc-media .svc-clip { opacity: 0; transition: opacity .5s var(--ease); }
.svc-media .svc-clip.playing { opacity: 1; }
.svc-live {
  position: absolute; left: 12px; bottom: 12px; z-index: 2; display: inline-flex; align-items: center; gap: 6px;
  padding: 5px 11px 5px 9px; border-radius: 100px; background: rgba(255,255,255,.92);
  font-size: .62rem; font-weight: 600; letter-spacing: .1em; text-transform: uppercase; color: var(--plum-deep);
  opacity: 0; transform: translateY(4px); transition: opacity .5s var(--ease), transform .5s var(--ease);
}
.svc-live i { width: 6px; height: 6px; border-radius: 50%; background: var(--plum); animation: livePulse 1.6s ease-in-out infinite; }
.svc-media:has(.svc-clip.playing) .svc-live { opacity: 1; transform: none; }
@keyframes livePulse { 0%,100% { opacity: 1 } 50% { opacity: .35 } }
.svc-media.split { display: flex; gap: 2px; }
.svc-media.split .clip-cell { position: relative; flex: 1 1 0; overflow: hidden; }
.svc-media.split .clip-cell .svc-poster, .svc-media.split .clip-cell .svc-clip { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; }
.cell-label {
  position: absolute; top: 10px; left: 10px; z-index: 2; padding: 3px 9px; border-radius: 100px;
  background: rgba(255,255,255,.92);
  font-size: .58rem; font-weight: 600; letter-spacing: .1em; text-transform: uppercase; color: var(--plum-deep);
}

/* ---------- intake quiz ---------- */
.intake-shell {
  background: linear-gradient(160deg, #fefcfa, #f3ece3);
  border: 1px solid var(--line-2); border-radius: var(--r-xl); padding: 46px;
  box-shadow: var(--sh-md); position: relative; overflow: hidden;
}
.intake-shell::before {
  content: ""; position: absolute; top: -40%; right: -10%; width: 420px; height: 420px; border-radius: 50%;
  background: radial-gradient(circle, rgba(168,139,160,.35), transparent 65%); pointer-events: none;
}
.quiz-step { position: relative; }
.quiz-progress { display: flex; gap: 6px; margin-bottom: 28px; }
.quiz-progress i { height: 4px; flex: 1; border-radius: 4px; background: var(--line); transition: background .4s; }
.quiz-progress i.on { background: var(--plum); }
.quiz-q { font-family: var(--serif); font-size: 1.7rem; margin-bottom: 24px; }
.concern-grid { display: grid; grid-template-columns: repeat(4,1fr); gap: 12px; }
.concern {
  background: var(--cream); border: 1px solid var(--line); border-radius: var(--r-md); padding: 20px 16px;
  text-align: left; transition: all .3s var(--ease); display: flex; flex-direction: column; gap: 10px;
}
.concern:hover { transform: translateY(-5px); box-shadow: var(--sh-md); border-color: var(--plum-soft); }
.concern .em { font-size: 1.7rem; }
.concern b { font-size: .92rem; font-weight: 600; }
.opt-row { display: flex; gap: 12px; flex-wrap: wrap; }
.opt {
  flex: 1; min-width: 150px; background: var(--cream); border: 1px solid var(--line); border-radius: var(--r-md);
  padding: 18px 20px; text-align: left; transition: all .3s var(--ease);
}
.opt:hover { transform: translateY(-4px); box-shadow: var(--sh-md); border-color: var(--plum-soft); }
.opt b { display: block; font-size: 1rem; margin-bottom: 3px; }
.opt span { font-size: .82rem; color: var(--ink-mute); }
.quiz-result { animation: fadeUp .6s var(--ease); }
.result-pill { display: inline-flex; align-items: center; gap: 8px; background: rgba(138,154,123,.16); color: #5f7050;
  padding: 7px 15px; border-radius: 100px; font-size: .82rem; font-weight: 600; margin-bottom: 18px; }
.rec-cards { display: grid; grid-template-columns: repeat(3,1fr); gap: 14px; margin: 24px 0 26px; }
.rec {
  background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-md); padding: 20px;
  box-shadow: var(--sh-sm); position: relative;
}
.rec.top { border: 1px solid var(--gold-soft); box-shadow: 0 10px 30px rgba(196,160,90,.18); }
.rec .badge { position: absolute; top: -10px; left: 20px; background: var(--gold); color: #2a2013; font-size: .66rem;
  font-weight: 700; letter-spacing: .08em; text-transform: uppercase; padding: 4px 10px; border-radius: 100px; }
.rec h4 { font-family: var(--serif); font-size: 1.15rem; margin-bottom: 6px; }
.rec .rm { display: flex; justify-content: space-between; align-items: baseline; margin-top: 14px; }
.rec .rm .price { font-family: var(--serif); font-size: 1.2rem; }
.rec .rm span { font-size: .8rem; color: var(--ink-mute); }
.quiz-restart { background: none; color: var(--plum); font-weight: 600; font-size: .88rem; margin-top: 4px; }

/* ---------- portfolio ---------- */
.gallery { display: grid; grid-template-columns: repeat(6,1fr); gap: 16px; }
.shot { position: relative; border-radius: var(--r-md); overflow: hidden; min-height: 240px; box-shadow: var(--sh-md);
  display: flex; align-items: flex-end; padding: 20px; color: #fff; grid-column: span 2;
  background-size: cover; background-position: center;
  transition: transform .45s var(--ease); }
.shot:nth-child(1) { grid-column: span 3; min-height: 300px; }
.shot:nth-child(4) { grid-column: span 3; min-height: 300px; }
.shot:hover { transform: translateY(-6px) scale(1.01); }
.shot .ba { position: absolute; top: 14px; left: 14px; background: rgba(0,0,0,.35); backdrop-filter: blur(6px);
  color: #fff; font-size: .68rem; font-weight: 600; letter-spacing: .1em; text-transform: uppercase; padding: 5px 11px; border-radius: 100px; }
.shot h4 { font-family: var(--serif); font-size: 1.25rem; position: relative; z-index: 2; }
.shot::before { content: ""; position: absolute; inset: 0; background: linear-gradient(0deg, rgba(0,0,0,.5), transparent 60%); z-index: 1; }
.tint-plum { background: linear-gradient(150deg, #7d5570, #3d2638); }
.tint-sage { background: linear-gradient(150deg, #97a685, #5f7050); }
.tint-gold { background: linear-gradient(150deg, #d8b877, #a07f3f); }
.tint-blush { background: linear-gradient(150deg, #e8c9c6, #b98783); }

/* ---------- about split ---------- */
.about { display: grid; grid-template-columns: 1fr 1fr; gap: 54px; align-items: center; }
.about-visual { position: relative; height: 440px; border-radius: var(--r-xl); overflow: hidden;
  background: linear-gradient(160deg, #6e4a63, #3d2638); box-shadow: var(--sh-lg); }
.about-visual .orb { position: absolute; border-radius: 50%; filter: blur(2px); }
.about-visual .about-photo { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; object-position: center 15%; }
.about-visual::after { content: ""; position: absolute; inset: 0; background: linear-gradient(180deg, rgba(61,38,56,0) 45%, rgba(61,38,56,.82) 100%); }
.about-visual .quote { position: absolute; z-index: 2; inset: auto 34px 34px; color: #fff; font-family: var(--serif);
  font-size: 1.5rem; font-style: italic; line-height: 1.3; }
.about-visual .quote small { display: block; font-style: normal; font-family: var(--sans); font-size: .82rem;
  letter-spacing: .1em; text-transform: uppercase; color: var(--gold-soft); margin-top: 12px; }
.about h2 { font-size: clamp(2rem,4vw,3rem); margin: 14px 0 18px; }
.about p { color: var(--ink-soft); margin-bottom: 16px; }
.mini-values { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 22px; }
.mini-values span { font-size: .82rem; padding: 8px 14px; border-radius: 100px; background: var(--cream);
  border: 1px solid var(--line); font-weight: 500; }

/* ---------- contact ---------- */
.contact { display: grid; grid-template-columns: .9fr 1.1fr; gap: 40px; }
.contact-card {
  background: linear-gradient(160deg, #2a2320, #4b2f44); color: #fff; border-radius: var(--r-xl); padding: 40px;
  box-shadow: var(--sh-lg); position: relative; overflow: hidden;
}
.contact-card::before { content: ""; position: absolute; top: -30%; right: -20%; width: 320px; height: 320px; border-radius: 50%;
  background: radial-gradient(circle, rgba(196,160,90,.4), transparent 65%); }
.contact-card h3 { color: #fff; font-size: 1.9rem; margin-bottom: 8px; position: relative; }
.contact-card > p { color: rgba(255,255,255,.7); margin-bottom: 30px; position: relative; }
.cinfo { display: flex; flex-direction: column; gap: 20px; position: relative; }
.cinfo a, .cinfo div { display: flex; gap: 14px; align-items: flex-start; color: #fff; }
.cinfo .ci { width: 42px; height: 42px; border-radius: 12px; background: rgba(255,255,255,.1); display: grid; place-items: center; flex: none; }
.cinfo b { display: block; font-size: .72rem; letter-spacing: .12em; text-transform: uppercase; color: var(--gold-soft); margin-bottom: 3px; }
.cinfo span { font-size: 1rem; }
.form-card { background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-xl); padding: 40px; box-shadow: var(--sh-md); }
.form-row { display: flex; gap: 14px; }
.field { margin-bottom: 16px; flex: 1; }
.field label { font-size: .78rem; font-weight: 600; color: var(--ink-soft); display: block; margin-bottom: 7px; }
.field input, .field select, .field textarea {
  width: 100%; padding: 13px 15px; border-radius: 13px; border: 1px solid var(--line);
  background: var(--porcelain); font-family: inherit; font-size: .95rem; color: var(--ink); transition: border .25s, box-shadow .25s;
}
.field input:focus, .field select:focus, .field textarea:focus { outline: none; border-color: var(--plum); box-shadow: 0 0 0 3px rgba(110,74,99,.12); }
.field textarea { resize: vertical; min-height: 90px; }

/* ---------- concierge (floating) ---------- */
.dock {
  position: fixed; right: 24px; bottom: 24px; z-index: 120;
  display: flex; align-items: center; gap: 12px; padding: 12px 20px 12px 14px; border-radius: 100px;
  background: var(--ink); color: var(--cream); box-shadow: var(--sh-glow); cursor: pointer;
  transition: transform .35s var(--ease), box-shadow .35s;
}
.dock:hover { transform: translateY(-3px) scale(1.02); }
.dock .avatar { width: 40px; height: 40px; border-radius: 50%; flex: none;
  background: linear-gradient(150deg, var(--plum), var(--plum-deep)); display: grid; place-items: center; color: var(--gold-soft); }
.dock .avatar::after { content: ""; position: absolute; width: 11px; height: 11px; border-radius: 50%; background: #7bcb8a;
  border: 2px solid var(--ink); transform: translate(15px,14px); }
.dock b { font-size: .92rem; display: block; }
.dock span { font-size: .74rem; color: rgba(255,255,255,.6); }
.dock.hide { transform: translateY(120px) scale(.8); opacity: 0; pointer-events: none; }

.chat {
  position: fixed; right: 24px; bottom: 24px; z-index: 121; width: 400px; max-width: calc(100vw - 32px);
  height: 620px; max-height: calc(100vh - 48px); display: flex; flex-direction: column;
  background: var(--glass); backdrop-filter: blur(26px) saturate(1.5); border: 1px solid var(--glass-brd);
  border-radius: 26px; box-shadow: var(--sh-lg); overflow: hidden;
  transform: translateY(30px) scale(.96); opacity: 0; pointer-events: none; transition: all .4s var(--ease); transform-origin: bottom right;
}
.chat.open { transform: translateY(0) scale(1); opacity: 1; pointer-events: auto; }
.chat-head { display: flex; align-items: center; gap: 12px; padding: 18px 20px; background: linear-gradient(150deg, #6e4a63, #3d2638); color: #fff; }
.chat-head .avatar { width: 42px; height: 42px; border-radius: 50%; background: rgba(255,255,255,.14); display: grid; place-items: center; color: var(--gold-soft); flex: none; }
.chat-head b { font-size: .98rem; }
.chat-head span { font-size: .76rem; color: rgba(255,255,255,.7); display: flex; align-items: center; gap: 6px; }
.chat-head span::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: #7bcb8a; }
.chat-head .x { margin-left: auto; width: 34px; height: 34px; border-radius: 50%; background: rgba(255,255,255,.12); color: #fff; display: grid; place-items: center; transition: background .25s; }
.chat-head .x:hover { background: rgba(255,255,255,.24); }
.chat-body { flex: 1; overflow-y: auto; padding: 20px; display: flex; flex-direction: column; gap: 12px; }
.chat-body::-webkit-scrollbar { width: 6px; } .chat-body::-webkit-scrollbar-thumb { background: rgba(110,74,99,.25); border-radius: 6px; }
.msg { max-width: 84%; padding: 12px 16px; border-radius: 18px; font-size: .92rem; line-height: 1.5; animation: fadeUp .35s var(--ease); }
.msg.bot { align-self: flex-start; background: var(--cream); border: 1px solid var(--line-2); border-bottom-left-radius: 6px; box-shadow: var(--sh-sm); }
.msg.user { align-self: flex-end; background: var(--ink); color: var(--cream); border-bottom-right-radius: 6px; }
.msg b { color: var(--plum); font-weight: 600; }
.msg.user b { color: var(--gold-soft); }
.msg .mini { display: block; font-size: .82rem; color: var(--ink-mute); margin-top: 2px; }
.chips { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 2px; }
.chip { padding: 8px 14px; border-radius: 100px; background: var(--cream); border: 1px solid var(--line); font-size: .82rem; font-weight: 500; color: var(--plum); transition: all .25s; animation: fadeUp .35s var(--ease); }
.chip:hover { background: var(--plum); color: #fff; border-color: var(--plum); transform: translateY(-2px); }
.typing { align-self: flex-start; display: flex; gap: 4px; padding: 14px 16px; background: var(--cream); border-radius: 18px; border-bottom-left-radius: 6px; border: 1px solid var(--line-2); }
.typing i { width: 7px; height: 7px; border-radius: 50%; background: var(--plum-soft); animation: blink 1.2s infinite; }
.typing i:nth-child(2){ animation-delay: .2s } .typing i:nth-child(3){ animation-delay: .4s }
@keyframes blink { 0%,60%,100%{ opacity: .3; transform: translateY(0) } 30%{ opacity: 1; transform: translateY(-4px) } }
.chat-foot { padding: 14px; border-top: 1px solid var(--line-2); background: rgba(254,252,250,.6); }
.chat-input { display: flex; gap: 8px; align-items: center; background: var(--cream); border: 1px solid var(--line); border-radius: 100px; padding: 6px 6px 6px 18px; }
.chat-input input { flex: 1; border: none; background: none; font-family: inherit; font-size: .92rem; outline: none; color: var(--ink); }
.chat-input .send { width: 40px; height: 40px; border-radius: 50%; background: var(--ink); color: #fff; display: grid; place-items: center; flex: none; transition: background .25s, transform .25s; }
.chat-input .send:hover { background: var(--plum); transform: scale(1.05); }
.chat-foot .disc { font-size: .68rem; color: var(--ink-mute); text-align: center; margin-top: 8px; }

/* ---------- footer ---------- */
footer { padding: 60px 0 34px; border-top: 1px solid var(--line); margin-top: 40px; }
.foot-grid { display: flex; justify-content: space-between; align-items: flex-start; flex-wrap: wrap; gap: 30px; }
.foot-brand { max-width: 300px; }
.foot-brand p { color: var(--ink-soft); font-size: .9rem; margin-top: 14px; }
.foot-col h5 { font-size: .74rem; letter-spacing: .12em; text-transform: uppercase; color: var(--ink-mute); margin-bottom: 14px; }
.foot-col a { display: block; font-size: .92rem; color: var(--ink-soft); margin-bottom: 9px; transition: color .2s; }
.foot-col a:hover { color: var(--plum); }
.foot-bar { display: flex; justify-content: space-between; margin-top: 40px; padding-top: 24px; border-top: 1px solid var(--line-2); font-size: .82rem; color: var(--ink-mute); flex-wrap: wrap; gap: 10px; }

/* ---------- reveal on scroll ---------- */
.reveal { opacity: 0; transform: translateY(28px); transition: opacity .7s var(--ease), transform .7s var(--ease); }
.reveal.in { opacity: 1; transform: none; }
@keyframes fadeUp { from { opacity: 0; transform: translateY(12px) } to { opacity: 1; transform: none } }

/* ---------- owner: tabs, agenda, CRM ---------- */
.owner-tabs { display: flex; gap: 8px; margin-bottom: 18px; }
.otab { padding: 10px 18px; border-radius: 100px; font-size: .9rem; font-weight: 600; background: var(--cream); border: 1px solid var(--line); color: var(--ink-soft); transition: all .25s var(--ease); }
.otab:hover { border-color: var(--plum-soft); }
.otab.on { background: var(--ink); color: #fff; border-color: var(--ink); }
.otab-pane { display: none; }
.otab-pane.on { display: block; animation: fadeUp .4s var(--ease); }

.cal-day { margin-bottom: 26px; }
.cal-day-h { font-family: var(--serif); font-size: 1.2rem; margin-bottom: 12px; padding-bottom: 8px; border-bottom: 1px solid var(--line-2); }
.appt { display: flex; align-items: flex-start; gap: 16px; background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-md); padding: 16px 18px; margin-bottom: 10px; box-shadow: var(--sh-sm); position: relative; transition: transform .25s var(--ease), box-shadow .25s; animation: fadeUp .4s var(--ease); }
.appt:hover { transform: translateY(-2px); box-shadow: var(--sh-md); }
.appt-time { flex: none; width: 130px; font-weight: 600; font-size: .9rem; color: var(--plum); padding-top: 2px; }
.appt-body { flex: 1; }
.appt-top { display: flex; align-items: center; gap: 10px; }
.appt-top b { font-family: var(--serif); font-size: 1.1rem; }
.appt-paid { font-size: .66rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: #5f7050; background: rgba(138,154,123,.18); padding: 3px 8px; border-radius: 100px; }
.appt-unpaid { font-size: .66rem; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; color: #a06a3f; background: rgba(196,160,90,.16); padding: 3px 8px; border-radius: 100px; }
.appt-client { font-size: .88rem; color: var(--ink-soft); margin-top: 4px; }
.appt-client a { color: var(--plum); }
.appt-notes { font-size: .82rem; color: var(--ink-mute); margin-top: 6px; }
.appt-cancel { flex: none; width: 30px; height: 30px; border-radius: 50%; background: var(--porcelain-2); color: var(--ink-mute); display: grid; place-items: center; transition: all .2s; }
.appt-cancel:hover { background: #e7c9c6; color: #a2453c; }

/* ---------- owner week calendar (the dashboard) ---------- */
.cal-today { background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-md); padding: 15px 18px; margin-bottom: 16px; box-shadow: var(--sh-sm); }
.cal-today-h { display: flex; align-items: baseline; gap: 10px; margin-bottom: 10px; }
.cal-today-h b { font-family: var(--serif); font-size: 1.3rem; }
.cal-today-h span { color: var(--ink-mute); font-size: .84rem; }
.cal-today-list { display: flex; gap: 8px; flex-wrap: wrap; }
.cal-chip { background: var(--porcelain); border: 1px solid var(--line-2); border-radius: 100px; padding: 7px 14px; font-size: .84rem; cursor: pointer; transition: border-color .2s; }
.cal-chip:hover { border-color: var(--plum-soft); }
.cal-chip b { color: var(--plum); }
.cal-chip span { color: var(--ink-mute); }
.cal-chip.empty { color: var(--ink-mute); cursor: default; }
.cal-weeknav { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; }
.cal-weeknav > b { font-family: var(--serif); font-size: 1.05rem; }
.cal-weeknav .btn { padding: 6px 12px; font-size: .82rem; }
.cal-week { border: 1px solid var(--line-2); border-radius: var(--r-md); overflow: hidden; background: var(--cream); }
.cal-head { display: flex; border-bottom: 1px solid var(--line-2); }
.cal-corner { width: 52px; flex: none; }
.cal-dh { flex: 1; text-align: center; padding: 8px 4px; font-weight: 600; font-size: .8rem; border-left: 1px solid var(--line-2); }
.cal-dh span { display: block; font-weight: 400; color: var(--ink-mute); font-size: .7rem; }
.cal-dh.today { background: rgba(110,74,99,.07); color: var(--plum); }
.cal-body { display: flex; }
.cal-gutter { width: 52px; flex: none; position: relative; }
.cal-hr { position: absolute; right: 6px; font-size: .64rem; color: var(--ink-mute); transform: translateY(-6px); }
.cal-cols { flex: 1; display: flex; }
.cal-col { flex: 1; position: relative; border-left: 1px solid var(--line-2); }
.cal-col.today { background: rgba(110,74,99,.035); }
.cal-line { position: absolute; left: 0; right: 0; border-top: 1px dashed var(--line-2); }
.cal-appt { position: absolute; left: 2px; right: 2px; background: linear-gradient(160deg, #6e4a63, #4b2f44); color: #fff; border-radius: 8px; padding: 4px 6px; font-size: .7rem; line-height: 1.25; overflow: hidden; cursor: pointer; box-shadow: var(--sh-sm); }
.cal-appt b { display: block; font-size: .7rem; }
.cal-appt span { display: block; opacity: .82; font-size: .66rem; }
.cal-appt.paid { background: linear-gradient(160deg, #3d6b4f, #274a37); }
.cal-detail-rows > div { display: flex; justify-content: space-between; gap: 16px; padding: 9px 0; border-bottom: 1px solid var(--line-2); font-size: .9rem; }
.cal-detail-rows span { color: var(--ink-mute); }
.cal-detail-rows a { color: var(--plum); }
@media (max-width: 700px) { .cal-corner, .cal-gutter { width: 40px; } .cal-appt { font-size: .6rem; padding: 3px 4px; } .cal-appt b, .cal-appt span { font-size: .58rem; } .cal-hr { font-size: .56rem; } }

/* ---------- overview dashboard ---------- */
.dash { display: block; }
.dash-empty { text-align: center; padding: 60px 20px; color: var(--ink-soft); }
.dash-empty .em { font-size: 2.6rem; margin-bottom: 10px; }
.dash-empty b { font-size: 1.15rem; display: block; margin-bottom: 6px; color: var(--ink); }
.dash-empty p { max-width: 460px; margin: 0 auto 18px; font-size: .92rem; }
.dash-bar { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 14px; flex-wrap: wrap; }
.dash-kinds { display: inline-flex; gap: 4px; background: var(--cream); border: 1px solid var(--line-2); border-radius: 100px; padding: 3px; }
.dk { padding: 7px 14px; border-radius: 100px; font-size: .82rem; font-weight: 600; color: var(--ink-soft); }
.dk.on { background: var(--ink); color: #fff; }
.dk[disabled] { opacity: .35; }
.dash-nav { display: inline-flex; align-items: center; gap: 8px; }
.dash-nav b { font-family: var(--serif); font-size: 1.05rem; min-width: 120px; text-align: center; }
.dash-nav .dk { border: 1px solid var(--line-2); }
.dash-today { display: flex; gap: 22px; flex-wrap: wrap; background: linear-gradient(160deg, #6e4a63, #4b2f44); color: #fff; border-radius: var(--r-md); padding: 16px 22px; margin-bottom: 16px; font-size: .95rem; }
.dash-today .dt-n { font-family: var(--serif); font-size: 1.5rem; font-weight: 500; margin-right: 4px; }
.dash-today b { color: var(--gold-soft); }
.kpi-row { display: grid; grid-template-columns: repeat(4, 1fr); gap: 12px; margin-bottom: 14px; }
.kpi-row:not(.k-hero) { grid-template-columns: repeat(5, 1fr); }
.kpi { background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-md); padding: 15px 16px; box-shadow: var(--sh-sm); min-height: 96px; position: relative; }
.kpi-top { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-bottom: 6px; }
.kpi-label { font-size: .72rem; font-weight: 600; letter-spacing: .04em; text-transform: uppercase; color: var(--ink-mute); }
.kpi-delta { font-size: .72rem; font-weight: 700; }
.kpi-delta.good { color: #4f7a5c; }
.kpi-delta.bad { color: #b06a4f; }
.kpi-val { font-family: var(--serif); font-size: 1.85rem; font-weight: 500; line-height: 1.1; }
.kpi-sub { font-size: .72rem; color: var(--ink-mute); margin-top: 4px; }
.kpi-spark { margin-top: 6px; }
.kpi-spark .spark { width: 100%; height: 26px; }
.kpi-ring { display: flex; flex-direction: column; align-items: center; text-align: center; }
.kpi-ring .kpi-top { width: 100%; }
.ring-t { font-family: var(--serif); font-size: 1.05rem; fill: var(--ink); font-weight: 600; }
.dash-card { background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-md); padding: 16px 18px; box-shadow: var(--sh-sm); }
.dash-card-h { display: flex; align-items: baseline; justify-content: space-between; gap: 10px; margin-bottom: 12px; }
.dash-card-h b { font-family: var(--serif); font-size: 1.15rem; }
.muted { color: var(--ink-mute); font-size: .8rem; }
.dash-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; margin-bottom: 14px; }
.dash-card.wide { grid-column: 1 / -1; }
.goal { margin-bottom: 14px; }
.goal-bar { height: 12px; background: var(--porcelain-2); border-radius: 100px; overflow: hidden; }
.goal-fill { height: 100%; background: linear-gradient(90deg, var(--plum-soft), var(--plum)); border-radius: 100px; transition: width .5s var(--ease); }
.goal-meta { display: flex; justify-content: space-between; font-size: .84rem; color: var(--ink-soft); margin-top: 8px; }
.linkbtn { font-size: .8rem; color: var(--plum); font-weight: 600; text-decoration: underline; }
.linkbtn.danger { color: #b06a4f; }
.ch-x { font-size: 10px; fill: var(--ink-mute); }
.ch-y { font-size: 10px; fill: var(--ink-mute); }
.hbars { display: flex; flex-direction: column; gap: 9px; }
.hbar { display: grid; grid-template-columns: 96px 1fr auto; align-items: center; gap: 10px; }
.hbar-l { font-size: .82rem; font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.hbar-track { height: 9px; background: var(--porcelain-2); border-radius: 100px; overflow: hidden; }
.hbar-fill { height: 100%; background: linear-gradient(90deg, var(--plum-soft), var(--plum)); border-radius: 100px; }
.hbar-v { font-size: .82rem; font-weight: 600; text-align: right; }
.hbar-v small { display: block; font-weight: 400; color: var(--ink-mute); font-size: .68rem; }
.mix-wrap { display: flex; align-items: center; gap: 16px; flex-wrap: wrap; }
.donut-c { font-family: var(--serif); font-size: .8rem; fill: var(--ink); }
.mix-legend { display: flex; flex-direction: column; gap: 5px; font-size: .82rem; }
.mix-legend div { display: flex; align-items: center; gap: 7px; }
.mix-legend i { width: 11px; height: 11px; border-radius: 3px; flex: none; }
.clv-tile { margin-top: 12px; font-size: .84rem; color: var(--ink-soft); }
.clv-tile b { font-family: var(--serif); font-size: 1.1rem; color: var(--ink); margin-left: 4px; }
.cl-row { display: flex; align-items: center; gap: 10px; padding: 8px 0; border-bottom: 1px solid var(--line-2); font-size: .88rem; }
.cl-row span { flex: 1; }
.cl-row small { color: var(--ink-mute); font-size: .74rem; }
.cl-row b { color: var(--plum); }
.heat { display: flex; flex-direction: column; gap: 3px; }
.heat-row { display: grid; grid-template-columns: 30px repeat(5, 1fr); gap: 3px; align-items: center; }
.heat-head span { font-size: .68rem; font-weight: 600; color: var(--ink-mute); text-align: center; }
.heat-hr { font-size: .62rem; color: var(--ink-mute); }
.heat-cell { height: 16px; border-radius: 3px; background: var(--porcelain-2); }
.dash-foot { text-align: center; padding: 8px 0 4px; }
@media (max-width: 760px) { .kpi-row, .kpi-row:not(.k-hero) { grid-template-columns: repeat(2, 1fr); } .dash-grid { grid-template-columns: 1fr; } .kpi-val { font-size: 1.6rem; } }

.crm-list { display: grid; grid-template-columns: repeat(2, 1fr); gap: 12px; }
.crm { display: flex; align-items: center; gap: 14px; background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-md); padding: 16px; box-shadow: var(--sh-sm); }
.crm-avatar { flex: none; width: 46px; height: 46px; border-radius: 50%; background: linear-gradient(150deg, var(--plum), var(--plum-deep)); color: var(--gold-soft); display: grid; place-items: center; font-family: var(--serif); font-size: 1.2rem; }
.crm-main { flex: 1; min-width: 0; }
.crm-name { font-weight: 600; }
.crm-meta { font-size: .8rem; color: var(--ink-mute); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.crm-tags { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 6px; }
.crm-tags span { font-size: .68rem; padding: 3px 8px; border-radius: 100px; background: var(--porcelain-2); color: var(--ink-soft); }
.crm-intake { padding: 8px 12px; font-size: .78rem; flex: none; }

.sub-modal { position: fixed; inset: 0; z-index: 320; display: none; }
.sub-modal.open { display: block; }
.sub-backdrop { position: absolute; inset: 0; background: rgba(42,35,32,.5); backdrop-filter: blur(6px); }
.sub-sheet { position: absolute; left: 50%; top: 50%; transform: translate(-50%,-50%); width: 460px; max-width: calc(100vw - 28px); background: var(--cream); border-radius: var(--r-xl); box-shadow: var(--sh-lg); padding: 30px; animation: bkIn .35s var(--ease); }

@media (max-width: 720px) { .crm-list { grid-template-columns: 1fr; } .appt-time { width: 100px; } }

/* ---------- booking modal ---------- */
.bk-modal { position: fixed; inset: 0; z-index: 300; display: none; }
.bk-modal.open { display: block; }
.bk-backdrop { position: absolute; inset: 0; background: rgba(42,35,32,.5); backdrop-filter: blur(6px); animation: fadeUp .3s var(--ease); }
.bk-sheet { position: absolute; left: 50%; top: 50%; transform: translate(-50%,-50%); width: 540px; max-width: calc(100vw - 28px);
  max-height: calc(100vh - 48px); overflow-y: auto; background: var(--cream); border-radius: var(--r-xl);
  box-shadow: var(--sh-lg); padding: 32px; animation: bkIn .4s var(--ease); }
@keyframes bkIn { from { opacity: 0; transform: translate(-50%,-46%) scale(.97) } to { opacity: 1; transform: translate(-50%,-50%) scale(1) } }
.bk-x { position: absolute; top: 16px; right: 16px; width: 34px; height: 34px; border-radius: 50%; background: var(--porcelain-2); color: var(--ink-soft); display: grid; place-items: center; transition: background .2s; }
.bk-x:hover { background: var(--line); }
.bk-prog { display: flex; gap: 8px; margin-bottom: 22px; }
.bk-prog span { flex: 1; text-align: center; font-size: .72rem; font-weight: 600; letter-spacing: .04em; text-transform: uppercase; color: var(--ink-mute); padding-bottom: 8px; border-bottom: 2px solid var(--line); transition: all .3s; }
.bk-prog span.on { color: var(--plum); border-color: var(--plum); }
.bk-prog span.done { color: var(--sage); border-color: var(--sage); }
.bk-head { margin-bottom: 18px; }
.bk-ey { font-size: .72rem; font-weight: 600; letter-spacing: .16em; text-transform: uppercase; color: var(--plum); }
.bk-head h3 { font-family: var(--serif); font-size: 1.7rem; margin: 6px 0 4px; }
.bk-head p { font-size: .9rem; color: var(--ink-soft); }
.bk-lab { display: block; font-size: .76rem; font-weight: 600; letter-spacing: .04em; text-transform: uppercase; color: var(--ink-mute); margin: 18px 0 10px; }
.bk-days { display: flex; gap: 8px; overflow-x: auto; padding-bottom: 4px; }
.bk-day { flex: none; width: 62px; padding: 10px 0; border-radius: 14px; border: 1px solid var(--line); background: var(--porcelain); text-align: center; transition: all .25s var(--ease); }
.bk-day span { display: block; font-size: .72rem; color: var(--ink-mute); }
.bk-day b { display: block; font-family: var(--serif); font-size: 1.3rem; }
.bk-day small { font-size: .68rem; color: var(--ink-mute); }
.bk-day:hover { border-color: var(--plum-soft); transform: translateY(-2px); }
.bk-day.on { background: var(--ink); border-color: var(--ink); color: #fff; }
.bk-day.on span, .bk-day.on small { color: rgba(255,255,255,.7); }
.bk-slots { display: grid; grid-template-columns: repeat(4,1fr); gap: 8px; }
.bk-slot { padding: 11px 0; border-radius: 11px; border: 1px solid var(--line); background: var(--porcelain); font-size: .88rem; font-weight: 500; transition: all .22s var(--ease); }
.bk-slot:hover { background: var(--plum); color: #fff; border-color: var(--plum); transform: translateY(-2px); }
.bk-empty { grid-column: 1/-1; color: var(--ink-mute); font-size: .9rem; padding: 10px 0; }
.bk-svc-switch { margin-top: 18px; font-size: .82rem; color: var(--ink-mute); display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.bk-svc-switch select { flex: 1; min-width: 180px; padding: 8px 10px; border-radius: 10px; border: 1px solid var(--line); background: var(--porcelain); font-family: inherit; font-size: .85rem; }
.bk-field { margin-bottom: 14px; flex: 1; }
.bk-field label { display: block; font-size: .78rem; font-weight: 600; color: var(--ink-soft); margin-bottom: 6px; }
.bk-field input, .bk-field textarea { width: 100%; padding: 12px 14px; border-radius: 12px; border: 1px solid var(--line); background: var(--porcelain); font-family: inherit; font-size: .95rem; transition: border .2s, box-shadow .2s; }
.bk-field input:focus, .bk-field textarea:focus { outline: none; border-color: var(--plum); box-shadow: 0 0 0 3px rgba(110,74,99,.12); }
.bk-field input.bad { border-color: #c0685f; box-shadow: 0 0 0 3px rgba(192,104,95,.15); }
.bk-field textarea { min-height: 76px; resize: vertical; }
.bk-row { display: flex; gap: 12px; }
.bk-actions { display: flex; gap: 12px; margin-top: 22px; }
.bk-actions.center { justify-content: center; flex-wrap: wrap; }
.bk-actions .btn { flex: 1; justify-content: center; }
.bk-actions.center .btn { flex: none; }
.bk-pay { background: var(--porcelain); border: 1px solid var(--line-2); border-radius: 16px; padding: 18px; }
.bk-pay-row, .bk-pay-total { display: flex; justify-content: space-between; font-size: .92rem; padding: 6px 0; }
.bk-pay-total { border-top: 1px solid var(--line); margin-top: 6px; padding-top: 12px; font-size: 1.05rem; }
.bk-pay-total b { font-family: var(--serif); }
.bk-card { margin-top: 16px; }
.bk-secure { font-size: .76rem; color: var(--ink-mute); margin-top: 12px; text-align: center; }
.bk-done { text-align: center; padding: 8px 0; }
.bk-check { width: 64px; height: 64px; border-radius: 50%; background: linear-gradient(150deg, var(--sage), #5f7050); color: #fff; font-size: 1.9rem; display: grid; place-items: center; margin: 0 auto 16px; box-shadow: 0 10px 26px rgba(138,154,123,.4); }
.bk-done h3 { font-family: var(--serif); font-size: 1.8rem; }
.bk-done-sub { color: var(--plum); font-weight: 600; margin: 6px 0 18px; }
.bk-receipt { text-align: left; background: var(--porcelain); border-radius: 14px; padding: 16px 18px; margin-bottom: 16px; }
.bk-receipt div { display: flex; justify-content: space-between; padding: 5px 0; font-size: .88rem; }
.bk-receipt span { color: var(--ink-mute); }
.bk-done-note { font-size: .88rem; color: var(--ink-soft); margin-bottom: 18px; }
@media (max-width: 560px) { .bk-sheet { padding: 24px 20px; } .bk-slots { grid-template-columns: repeat(3,1fr); } .bk-row { flex-direction: column; gap: 0; } .bk-actions { flex-direction: column; } }

/* ---------- intake / consent page ---------- */
.intake-shell-pg { max-width: 720px; margin: 0 auto; padding: 36px 20px 80px; }
.intake-card { background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-xl); box-shadow: var(--sh-md); padding: 40px; }
.intake-brand { display: inline-flex; align-items: center; gap: 10px; font-family: var(--serif); font-size: 1.1rem; margin-bottom: 20px; }
.intake-card h1 { font-size: 2rem; margin: 8px 0 8px; }
.intake-lead { color: var(--ink-soft); margin-bottom: 8px; }
.intake-sec { font-family: var(--serif); font-size: 1.15rem; margin: 26px 0 14px; padding-top: 18px; border-top: 1px solid var(--line-2); }
.intake-opt { font-family: var(--sans); font-size: .78rem; font-weight: 400; color: var(--ink-mute); }
.intake-checks { display: grid; grid-template-columns: 1fr 1fr; gap: 8px 16px; margin-bottom: 16px; }
.intake-chk, .intake-consent { display: flex; align-items: flex-start; gap: 9px; font-size: .9rem; color: var(--ink-soft); cursor: pointer; margin-bottom: 10px; }
.intake-chk input, .intake-consent input { margin-top: 2px; width: 17px; height: 17px; accent-color: var(--plum); flex: none; }
.photo-drop { border: 2px dashed var(--line); border-radius: 16px; padding: 26px; text-align: center; color: var(--ink-mute); cursor: pointer; transition: border-color .25s, background .25s; margin-bottom: 10px; }
.photo-drop:hover { border-color: var(--plum-soft); background: var(--porcelain); }
.photo-drop img { max-height: 220px; border-radius: 12px; margin: 0 auto; }
.sig-wrap { position: relative; }
.sig-pad { width: 100%; height: 180px; border: 1px solid var(--line); border-radius: 14px; background: var(--porcelain); touch-action: none; cursor: crosshair; }
.sig-clear { position: absolute; top: 10px; right: 12px; font-size: .78rem; font-weight: 600; color: var(--plum); }
@media (max-width: 560px) { .intake-card { padding: 26px 20px; } .intake-checks { grid-template-columns: 1fr; } }

/* ---------- responsive ---------- */
@media (max-width: 940px) {
  .nav-links { display: none; }
  .nav-toggle { display: grid; }
  .hero-grid, .about, .contact { grid-template-columns: 1fr; }
  .hero-visual { height: 380px; order: -1; }
  .values, .concern-grid { grid-template-columns: repeat(2,1fr); }
  .bento .svc, .svc.feature { grid-column: span 3; }
  .rec-cards { grid-template-columns: 1fr; }
  .gallery .shot, .shot:nth-child(1), .shot:nth-child(4) { grid-column: span 3; }
}
@media (max-width: 560px) {
  .wrap { padding: 0 18px; }
  .sec { padding: 64px 0; }
  .bento, .gallery { grid-template-columns: 1fr; }
  .bento .svc, .svc.feature, .gallery .shot { grid-column: 1 / -1; }
  .concern-grid, .values { grid-template-columns: 1fr 1fr; }
  .form-row { flex-direction: column; gap: 0; }
  .hero-meta { gap: 18px; }
  .intake-shell, .contact-card, .form-card { padding: 26px; }
  .nav { padding: 10px 10px 10px 16px; }
  .nav .brand span { display: none; }
  /* compact hero on phones — services should be one small swipe away */
  .hero { padding: 96px 0 40px; }
  .hero-visual { height: 300px; }
  .hero h1 { font-size: clamp(2.2rem, 9vw, 2.9rem); }
  .hero .lede { margin: 16px 0 22px; font-size: 1.05rem; }
  .hero-meta { margin-top: 24px; }
  .hero-meta .stat b { font-size: 1.4rem; }
}

/* ---------- owner notification toast ---------- */
.vero-toasts { position: fixed; top: 84px; right: 24px; z-index: 200; display: flex; flex-direction: column; gap: 12px; width: 340px; max-width: calc(100vw - 32px); }
.vero-toast {
  background: var(--glass); backdrop-filter: blur(20px) saturate(1.5); border: 1px solid var(--glass-brd);
  border-radius: 18px; box-shadow: var(--sh-lg); overflow: hidden;
  transform: translateX(120%); opacity: 0; transition: transform .5s var(--ease), opacity .5s;
}
.vero-toast.in { transform: none; opacity: 1; }
.vt-head { display: flex; align-items: center; gap: 9px; padding: 11px 14px; background: linear-gradient(150deg, #6e4a63, #3d2638); color: #fff; font-size: .86rem; }
.vt-head .vt-ic { font-size: 1rem; } .vt-head b { font-weight: 600; }
.vt-head .vt-tag { margin-left: auto; font-size: .64rem; letter-spacing: .08em; text-transform: uppercase; background: rgba(123,203,138,.25); color: #d6f3db; padding: 3px 8px; border-radius: 100px; }
.vt-body { padding: 13px 15px; font-size: .88rem; color: var(--ink); line-height: 1.5; }
.vt-body .vt-inc { display: block; font-size: .78rem; color: var(--ink-mute); margin-top: 6px; }

/* ---------- owner view (owner.html) ---------- */
.owner-shell { max-width: 1080px; margin: 0 auto; padding: 30px 24px 80px; }
.owner-top { display: flex; align-items: center; gap: 14px; padding: 20px 0 26px; }
.owner-top .mark { width: 44px; height: 44px; border-radius: 13px; background: linear-gradient(150deg, var(--plum), var(--plum-deep)); display: grid; place-items: center; color: var(--gold-soft); font-family: var(--serif); }
.owner-top .owner-logo { height: 48px; width: auto; flex: none; }
.owner-top h1 { font-size: 1.5rem; } .owner-top p { font-size: .86rem; color: var(--ink-mute); }
.owner-top .status { margin-left: auto; display: flex; align-items: center; gap: 8px; font-size: .82rem; font-weight: 500; padding: 8px 14px; border-radius: 100px; background: var(--cream); border: 1px solid var(--line); }
.owner-top .status .live { width: 8px; height: 8px; border-radius: 50%; background: #f0a63a; } /* demo */
.owner-top .status.on .live { background: #7bcb8a; box-shadow: 0 0 0 4px rgba(123,203,138,.2); }
.owner-stats { display: grid; grid-template-columns: repeat(4,1fr); gap: 14px; margin-bottom: 22px; }
.ostat { background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-md); padding: 18px; box-shadow: var(--sh-sm); }
.ostat b { font-family: var(--serif); font-size: 1.8rem; display: block; line-height: 1; }
.ostat span { font-size: .78rem; color: var(--ink-mute); }
.owner-grid { display: grid; grid-template-columns: 1.3fr 1fr; gap: 20px; align-items: start; }
.owner-tools { display: flex; gap: 10px; margin-bottom: 16px; }
.feed { display: flex; flex-direction: column; gap: 12px; }
.bk {
  background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-md); padding: 18px 20px;
  box-shadow: var(--sh-sm); cursor: pointer; transition: transform .3s var(--ease), box-shadow .3s, border-color .3s;
  animation: fadeUp .5s var(--ease);
}
.bk:hover, .bk.sel { transform: translateY(-3px); box-shadow: var(--sh-md); border-color: var(--plum-soft); }
.bk.sel { border-color: var(--plum); }
.bk-top { display: flex; align-items: baseline; gap: 10px; }
.bk-top h4 { font-family: var(--serif); font-size: 1.15rem; }
.bk-top .when { margin-left: auto; font-size: .8rem; color: var(--ink-mute); }
.bk-svc { color: var(--plum); font-weight: 600; font-size: .92rem; margin: 4px 0 8px; }
.bk-meta { display: flex; gap: 14px; flex-wrap: wrap; font-size: .82rem; color: var(--ink-soft); }
.bk-meta .tag { padding: 3px 9px; border-radius: 100px; background: rgba(110,74,99,.08); }
.bk-fresh { display: inline-block; font-size: .62rem; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: #5f7050; background: rgba(138,154,123,.18); padding: 3px 8px; border-radius: 100px; }
.msg-card { position: sticky; top: 20px; background: var(--cream); border: 1px solid var(--line-2); border-radius: var(--r-lg); box-shadow: var(--sh-md); overflow: hidden; }
.msg-card .mc-head { padding: 14px 16px; border-bottom: 1px solid var(--line-2); display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.msg-card .mc-recip { display: flex; gap: 4px; background: var(--porcelain-2); padding: 3px; border-radius: 100px; }
.mc-rc { font-size: .8rem; font-weight: 600; padding: 6px 13px; border-radius: 100px; color: var(--ink-mute); transition: all .25s; }
.mc-rc.on { background: var(--cream); color: var(--plum); box-shadow: var(--sh-sm); }
.msg-card .mc-tabs { display: flex; gap: 6px; margin-left: auto; }
.mc-tab { font-size: .8rem; font-weight: 600; padding: 6px 13px; border-radius: 100px; color: var(--ink-mute); }
.mc-tab.on { background: var(--ink); color: #fff; }
.mc-pane { padding: 20px; }
.sms-bubble { background: linear-gradient(150deg,#6e4a63,#3d2638); color: #fff; border-radius: 16px; border-bottom-left-radius: 5px; padding: 14px 16px; font-size: .9rem; line-height: 1.55; white-space: pre-wrap; box-shadow: var(--sh-sm); }
.sms-to { font-size: .74rem; color: var(--ink-mute); margin-bottom: 10px; }
.email-head { font-size: .82rem; color: var(--ink-soft); margin-bottom: 12px; padding-bottom: 12px; border-bottom: 1px solid var(--line-2); }
.email-head b { color: var(--ink); }
.email-body { font-family: ui-monospace, "SF Mono", Menlo, monospace; font-size: .8rem; line-height: 1.6; white-space: pre-wrap; color: var(--ink-soft); }
.owner-empty { text-align: center; padding: 60px 20px; color: var(--ink-mute); }
.owner-empty .em { font-size: 2.4rem; margin-bottom: 10px; }
@media (max-width: 820px) { .owner-grid { grid-template-columns: 1fr; } .owner-stats { grid-template-columns: 1fr 1fr; } .msg-card { position: static; } }

@media (prefers-reduced-motion: reduce) {
  * { animation: none !important; transition: none !important; }
  .reveal { opacity: 1; transform: none; }
}

/* ---------- treatment video lightbox (tap a service card's video) ---------- */
.svc-media.has-clip { cursor: pointer; }
.clipbox { position: fixed; inset: 0; z-index: 300; display: none; align-items: center; justify-content: center; }
.clipbox.open { display: flex; }
.clipbox-back { position: absolute; inset: 0; background: rgba(26, 16, 23, .84); backdrop-filter: blur(6px); }
.clipbox-inner { position: relative; z-index: 1; max-width: min(92vw, 720px); text-align: center; }
.clipbox-inner video { max-width: 100%; max-height: 74vh; border-radius: 16px; box-shadow: 0 30px 80px rgba(0, 0, 0, .5); background: #000; display: block; margin: 0 auto; }
.clipbox-name { color: #fff; font-family: var(--serif); font-size: 1.3rem; margin-top: 14px; }
.clipbox-name span { font-family: var(--sans, Inter, sans-serif); font-size: .8rem; color: rgba(255,255,255,.65); letter-spacing: .04em; }
.clipbox-x { position: absolute; top: -46px; right: 0; background: rgba(255, 255, 255, .14); color: #fff; border: 0; width: 38px; height: 38px; border-radius: 50%; font-size: 15px; cursor: pointer; }
.clipbox-x:hover { background: rgba(255, 255, 255, .28); }